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Wednesday, December 9, 2009

December Dismay

I just don't know how much more of this I can take.  Seriously.

I was to have an interview Friday Dec. 4th for my old job at Hospice.  She never called.  Monday came and went.  She never called.  Tuesday came and went.  She never called.  Wednesday has come and gone and yep, she never called.  WTF

I go to meet a new patient today.  He has no education.  He is complaining to me for two hours and fifteen minutes about how he cannot afford his ten prescription medications.  I am having a hard time being compassionate.  I am having a hard time not getting up and leaving.  I have six years of higher education and I take home what he takes home.  Does he want to know how much my prescriptions are????  Who is going to help me?  Who is going to be my Social Worker?

I go to the pharmacy and people are RUDE!  I mean R-U-D-E!  I speak to the manager, Ron Pieto and he tells me that he cannot make everyone happy.  Is he serious?  In the last month, he filled two prescriptions incorrectly.  The first one I just handed back the "extra" bottle of pills quietly.  I am stunned.  They don't apologize...why should they?  It's not like I died or something?!  The next time it happens I know that this is an expensive error.  I call to tell them.  Ron is RUDE.  I am disgusted.  They ask me to bring the extra 9 vials of medication back.  Hmmmm $900.....should I save their asses?????  HELL NO!  I donated the extra vials to my endocrinologist's office.  A few weeks go by and Ron gets me on the tele.  "Soooo are you going to bring back that medication like I requested?"  I say "No, I left it with my endocrinologist" with a sweet tone of innocence.  He brings up the fact that it is $900.  Maybe he will think about this and what it is worth to another human being to be treated well.

Back in October I called Sears because my freezer/fridge is busted.  Of course it is approximately 6 months old so it is about time right?!  Ugh. :( They send someone out to tell me it is not really busted.  I let a month go by before calling again.  This guy orders 2 parts.  One part came in the following week but the other still hasn't.  I call Sears again to say WTF.  The first customer service rep tells me the part will never come because they do not even make it yet since our fridge is a new model.  This person transfers me to the warranty dept. who tells me I have not waited long enough.  After 30 days of waiting for a part that is never going to come then, and only then, they will replace the fridge.  I tell them that the 11th will be 30 days...it is the 8th.......I'm sure that I don't even have to tell you what their answer was.  Jim gets on the phone and tells them that their rules are unacceptable.  She hung up on him.  The last time I called Sears (Nov 27th) they hung up on me ten times.  I just kept calling back.  They just kept hanging up.  It lasted 90 minutes. I was stunned.  Shocked.  Bewildered.  Have we really gotten this bad?

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